Frequently Asked Questions

Our customer support team are on hand to answer any queries you may have. But take some time to read through some of the most frequently asked questions below.

What do I require to make a reservation through Prague Bus Rentals?
To make a booking through Prague Bus Rentals we’ll need a few details from you such as the number of passengers, your flight details as well as your overseas accommodation address.

I can’t locate the location I want to book
If you can’t find the location you want to book on our site, don’t worry. Just contact our customer service team who will do our best to assist you.

How can I pay for my booking?
We accept payment in full once you make your booking. You can pay using all major credit and debit cards or Paypal.

How safe is it to book through Prague Bus Rentals?
Our website is fully secured using SSL certification and no details regarding your credit/debit card will be stored.

How much will extra luggage items cost me?
Extra luggage items such as bikes, golf bags, ski bags and surfboards may be chargeable. Please contact our customer support team to discuss costs.

Are your vehicles able to accomodate wheelchair users?
Yes but it is essential that you contact us before you make your reservation so that we have sufficient time to select the most suitable vehicle for you.

What areas do you cover?
We cover all areas of Prague.

Are your coaches and buses fitted with WiFi?
Yes. All our larger vehicles are fitted with free WiFi.

What are your opening hours?
We are open 24 hours a day, 7 days a week.

How far in advance should I book through Prague Bus Rentals.
Vehicles should be booked at least 3 hours in advance depending on availability.